I cannot print from the MP tray.

  • The paper specified in the printer driver and the paper loaded in the device may not match.
  • Load the paper displayed on the Operator panel to the MP tray, and touch [Start].
  • To learn how to load the paper, touch [Details].
  • [Manual Feed] may be enabled in the printer driver.
  • Load the paper displayed on the Operator panel to the MP tray, and touch [Start].
  • To learn how to load the paper, touch [Details].

Paper is not detected in the MP tray.

  • Once the paper displayed on the Operator panel is loaded to the MP tray, the printing will start automatically.
  • To learn how to load the paper, touch [Details].

Confirm the following points as the paper is not detected.

  • Open the MP tray, and confirm that the paper detection sensor lever located on the right side of the paper feed roller is lowered.
  • If this lever is not lowered, contact support through your Remote Support Tablet.
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